Information You Submit
A name, phone number, or address entered into a search form is sent to the third-party provider that supplies those results. Redwood City Residents Directory does not keep a copy of the query on its own servers. A message sent to the contact address contains only the details the writer chooses to include, and those details are used to answer the message.
Routine Technical Logs
Hosting systems may record an IP address, browser type, pages requested, and time stamps. Those logs are reviewed in aggregate for site health and page use. Cookies or similar tools may support basic analytics or advertising measurement when such services are enabled.
How the Limited Data Is Used
The purposes are narrow: operate the pages, fix faults, measure broad traffic, and improve the reference. Visitor lists are not sold, and individual profiles are not built from the limited information described here.
Outside Portals and Links
Pages point to county and state record portals, library collections, archives, and sponsored search tools. Once a visitor leaves Redwood City Residents Directory, the destination’s privacy notice controls what is submitted there. The California Public Records Act, Government Code sections 7920.000 through 7931.000, applies to records held by public custodians, not to data kept by this reference.
Who May Process It
Hosting and support providers may handle ordinary server logs. If active, analytics or advertising partners may receive the technical data described above. Information is disclosed when valid legal process requires disclosure, and otherwise is kept within the stated operating purposes.
Safeguards and Retention
The pages use an encrypted connection. Logs are retained only for as long as the purposes above require. No visitor account, password, or personal profile is created through the reference.
Visitors Under 18
The reference is intended for adults and is not directed to children. We do not knowingly collect personal information from a person under 18. If a minor’s information was sent to the contact address, ask for its deletion.
California Privacy Choices
Covered consumers may have rights under the California Consumer Privacy Act, Civil Code section 1798.100 and following, including rights to know, delete, correct, and opt out of sale or sharing. Because this reference keeps little personal data, a request normally means checking the contact mailbox and relevant logs, then removing what can be identified. Use the Contact page to ask.
Records held by California, San Mateo County, or Redwood City offices are outside this reference’s control. A request to change or suppress a public record must go to the custodian. California residents may also review the state’s Attorney General privacy guidance and the DROP platform for registered data-broker requests.
Policy Changes
A revised policy takes effect when posted here. Continued use after a revision indicates acceptance of the updated terms.